Customers continue to expect a fast response in line with growth of technology. Businesses need to meet these new, modern expectations and react quickly in order to provide the best service and remain competitive.
We're seeing more and more companies provide exceptional levels of customer service, especially online and through virtual channels such as:
- Facebook, Instagram, LinkedIn, Twitter, Pinterest
- Blog comments
- eCommerce order processing
- Email inquiries
- Phone call inquiries
- Online chat
- SMS
MYAccessable uses - client chosen method (s) of communication with their customers.
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